Resilience® (Employee and Family Assistance Program)

In addition to NSTU Counselling Services, Resilience® is an Employee and Family Assistance Program available to all permanent, probationary or term contract teachers.Counselling Services can be provided in-person, by phone or through a secure online service that can deal with such things as stress, psychological disorders, alcohol and drug abuse, anger management and conflict resolution.

There are also plan smart and career smart services giving a member support in such things as childcare, eldercare, legal, financial, nutritional support and 12 weeks to wellness. It is available 24 hours/7 days a week, 365 days a year for both counselling services and plan smart and career smart services. Members also can access an online resource of healthcare related material through Health eLinks. It allows you to take part in an interactive health risk assessment and comprehensive library of medical information.

The toll-free number is 1-877-955-NSTU (6788) or in French 1-514-875-0720. Online counselling is available at www.myresilience.com (for the contract code see page 61 of your Member Diary).