NSTU Web Account

All NSTU members, and retired members, have access to a free NSTU webmail account.  NSTU webmail is the preferred means of communicating with our membership and provides a secure, private web account accessible anywhere.  It also provides an opportunity for members to join mailing lists pertinent to the profession.  NSTU web account holders will also benefit from an online registration feature which automatically enters personal information into the appropriate fields when registering for conferences.

NSTU Webmail Protocol Opening An Account Set a Secondary email for recovery purposes
Password Recovery Username Recovery NSTU Webmail on Mobile Devices
Maintenance Tips Assistance  

NSTU Webmail Protocol

Preamble
It is the policy of the NSTU that all members use the NSTU webmail system for all electronic communications concerning Union related matters.

Protocol

  1. Members wishing to communicate with NSTU Central Office shall do so using the NSTU webmail system, a non-employer email address, or telephone.
  2. Members wishing to communicate with other members on Union related matters shall use the NSTU webmail system, a non-employer email address, or telephone.
  3. Any member who contacts the NSTU office using the employer’s webmail system will receive a reply advising them that the NSTU will not communicate using the employer’s webmail and providing instructions to call the NSTU or email using an NSTU account or a non-employer email address.  Members will be advised if they do not have an NSTU webmail account how they may obtain one.
  4. When members communicate with NSTU leaders using the employer’s email system, NSTU leaders are to respond advising them to use the NSTU email or a non-employer email address or communicate by phone or other means.

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Opening an account

Opening an NSTU web account is automated.  By following the link below and entering the necessary information you can open an account.  (Community College members please note, the system does not recognize letters or the zeros in front of your NSCC Employee number.  Your NSCC Employee number should be entered commencing at the first whole number.  For example:  W0000001 would be entered as 1.)  Please be advised that you must be entered in the Membership Registry in order to open an account and you cannot open more than one account.  Once an account has been activated in your name the system will not process a second account for you.

The system will allow you to select your own username and request that you assign a password to your account.  You should note the policies relevant to usernames and passwords before you follow the link to process an account request:

Username Policy

  • Username must contain only alphanumeric characters (a-z, 0-9)
  • Username must be at least 5 characters in length
  • Username must have no more than 2 numeric characters

 IMPORTANT NOTE:  The Nova Scotia Teachers Union reserves the right to disable any account with a username which it deems inappropriate.

Password Policy

  • Password must have at least 8 characters
  • Password must have at least 2 numeric characters
  • Password must have at least 1 non-alphanumeric character (i.e., *, !)
  • Password cannot be the same as your username 

Click here to create an account...

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Set a secondary email for recovery options

This system allows an account holder to assign a secondary email to their NSTU web account for recovery options.  This is particularly beneficial for members who did not have an opportunity to select a question as a means for password retrieval.

Click here to set a secondary email...

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Password Recovery

Please be advised that the password recovery options will only work if you either selected and answered a question when you first opened your account, or assigned a secondary email. 

If you follow the link below you will be presented with a screen with two options.  Either option will give you access to a screen where you can assign a new password to your account:  

  • If you set a secondary email and you select that option, the system will email a link to the password reset screen to your secondary email.
  • If, when you activated your account, you selected and answered a question for password retrieval, you can select this option.  Answering your question will take you directly to the password reset screen. 

Click here for password recovery...

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Username Recovery

Please be advised that the username recovery options will only work if you either selected and answered a question when you first opened your account, or assigned a secondary email.

In order to utilize this feature you must assign a secondary email to your account (see instructions above.)

If you follow the link below the system will email you your username.

Click here for username recovery...

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NSTU Webmail on Mobile Devices

To access the most common settings information required to set-up NSTU webmail on your mobile device click here.

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Maintenance Tips

As your mailbox reaches capacity performance will begin to be affected.

To view your mailbox capacity and percentage used: 

  • hold your cursor over the down arrow on the far right of the menu
  • when the drop down menu appears - select “Options”   
  • in the next window, hold your cursor over the bar to the right of “Disk Quota”, this will display the percentage of disk space currently being utilized.

Following are some tips to help maintain the optimum performance of your account:

  • Emails in all folders within your mailbox count towards the “disk quota” and you should keep in mind that the size of an email is just as important as the number of emails.
  • When cleaning out your mailbox remember to remove files from your “Sent” folder as well as your “Inbox.”
  • Two other folders that are often overlooked when deleting emails are the “Whitelist” and “Blacklist” folders.  To view these folders simply click on the “►” next to the “Filters” folder.
  • Remember to empty your “Trash” folder.  As in most email software, deleted items are sent to the “Trash”, this allows users to retrieve items which may have been deleted accidentally.  To empty the “Trash” folder open the folder then select “Empty Folder” from the main menu.

Click here to download the PDF. 

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Assistance

If you currently hold an NSTU web account and require assistance please email webaccounts@nstu.ca outlining the details of the problem you are experiencing.

IMPORTANT NOTE:  Please include your professional number or NSCC employee number in the email

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